Candid began as a mail-order brand, then abandoned that model and relaunched as CandidPro, a hybrid: a dentist or orthodontist takes the scan and owns the treatment plan, while progress is followed remotely through ProMonitoring, where the patient uploads scans from a phone every couple of weeks and a clinician reviews them. That combination cuts the number of in-office visits without cutting the supervision, which is the exact failure point of pure at-home systems.
Sensible for first timers with mild to moderate crowding who travel, work odd hours or live far from the clinic. Courses commonly run from around six months to a year. The catch is geography: treatment depends on a participating practice nearby, prices are set by that practice, and anyone hoping to buy trays online will find that door closed since the direct-to-consumer service ended.
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