Innago
Cincinnati company started in 2017 with a model that still surprises people: the software is free for landlords, and revenue comes from optional tenant side fees and add on services. Inside are unit and lease records, online applications, screening, e-signatures, rent collection with automatic late fees, maintenance tickets and expense tracking. Rooms can be leased separately, which matters in student districts and shared city apartments.
A sensible first platform for owners of one to fifty units who refuse to pay a subscription before seeing value. Phone support with real people is unusual at this price, effectively zero. The trade off is thinner accounting than paid systems and fewer integrations, so a growing business may outgrow it.
Pros
- Free for landlords, no subscription
- Room by room leasing supported
- Direct phone support from a real team
- Automatic late fees and reminders
- Screening and e-signatures included
Cons
- Accounting thinner than paid rivals
- Fewer third party integrations
- Some services carry tenant fees
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