Ritani
Trading since 1999, Ritani combines a catalogue of settings and certified stones with a documented custom service: sketches or reference photographs go to its designers, and the company states a lead time of three to six weeks for custom requests plus a non-refundable design fee of 150 dollars. That fee is unusual to publish, and it filters out idle enquiries. Gemologists take calls on 1 888 974 8264, and stone reuse from an existing Ritani setting is allowed when the piece is in fit condition.
Worth a look for buyers who want a genuine one-off but prefer knowing the timetable and the cost of the drawing in advance. The published lead time is honest rather than flattering. Those who expect free unlimited redesigns will bristle at the fee, and the custom queue lengthens around engagement season, so early enquiries pay off.
Pros
- Custom lead time published, three to six weeks
- Design fee stated openly, no vague quoting
- Gemologists reachable by telephone
- Stone reuse from earlier Ritani settings
- Long trading history since 1999
Cons
- Design fee of 150 dollars is non-refundable
- Custom queue slow in engagement season
- Fewer showroom options than large chains
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