Resy
Founded in 2014 by Ben Leventhal, Gary Vaynerchuk and Michael Montero, Resy was bought by American Express in 2019 and now sits at the centre of the card issuer's dining ecosystem. Its selling point is pricing: a flat monthly subscription for the Resy OS software with no charge per seated cover, so a busy room does not get punished for filling seats. Amex cardholders get Global Dining Access with tables held at hard to book restaurants, which puts partner venues in front of a spending heavy audience.
Strongest in urban United States dining, with a growing presence in London and other big cities. Chefs like the waitlist, notify lists and the ticketing tools inherited from the group's wider stack. Less convincing outside major metros, where the diner network thins out, and the aesthetic leans towards trend driven rooms rather than family trattorias.
Pros
- Flat subscription, no fee per seated cover
- American Express audience and Global Dining Access
- Clean interface staff learn fast
- Solid waitlist and notify lists
- Strong brand among urban restaurants
Cons
- Diner network thin outside big cities
- Fewer CRM tools than enterprise platforms
- Pricing quoted case by case
- Skewed towards trend driven restaurants
Featured in rankings (1)
Reviews (0)
No reviews yet — be the first!